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TRANSUNION INTERNATIONAL UK LIMITED

Financial Ombudsman decision DRN-3581257 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

Miss P complains that she can’t access her TransUnion International UK Limited credit report online.Identity checks and access

Miss P is concerned that someone else may have accessed her data and somehow changed things so she can’t pass security.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3581257.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.