MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN-3570440 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Support for vulnerable customers

In the Ombudsman’s words

Miss B also told Moneybarn that she had documents from a support worker and the police, to show that she was a victim of abuse by A.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3570440.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.