BankConductIndex

Firms › Barclays Bank Plc ›

Barclays Bank Plc

Financial Ombudsman decision DRN-3566224 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Sep 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

He says that Barclays Bank UK PLC did not carry out proper affordability checks before issuing his sister with two Barclaycards.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3566224.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.