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Leeds Building Society

Financial Ombudsman decision DRN-3488263 Not upheld

Not upheldoutcome, as published by the Ombudsman
£180redress stated in the decision
Mon Jul 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

allow him to reduce the interest rate on his mortgageInterest and rates
Mr J complains that Leeds Building Society won’t tell him whether having two separate leases in his name after he buys out the housing association’s interest in his property would be considered having 50% equity in his property and allow him to reduce the interest rate on his mortgage.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3488263.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.