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Morses Club Limited

Financial Ombudsman decision DRN-3473381 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms B complains that Morses Club PLC (Morses) gave her loans she couldn’t afford to repay.Irresponsible lending
The overall pattern of Ms B’s borrowing for loans 6 - 21 means any information recorded about them is adverse, so it should remove these loans entirely from Ms B’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3473381.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.