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Financial Ombudsman decision DRN-3465287 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jul 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

I don’t believe Argos acted unfairly in applying the BNPL interest, charges or further interestCharges and fees

I don’t think Argos acted unfairly in defaulting Miss A’s card.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3465287.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.