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GE Money Consumer Lending Limited
Financial Ombudsman decision DRN-3456467 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
The assertion in the Letter of Claim that GE Money lent to Mr and Mrs N irresponsibly was framed as giving rise to an unfair debtor-creditor relationship under Section 140AIrresponsible lending
claims under Sections 75 and 140A of the Consumer Credit Act 1974 ... in relation to a timeshare they say they were sold on 25 July 2004Product mis-sold
Rules cited
Consumer Credit Act 1974, FCA DISP (Dispute Resolution)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3456467.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.