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BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN-3452838 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr H complains about an excess mileage charge BMW Financial Services(GB) Limited (“BMWFS”) was seeking the payment of after he voluntary terminated his hire purchase agreement with it.Charges and fees

it came to Mr H’s attention that BMWFS had reported his agreement, to one or more third party credit reference agencies, as being in arrears.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3452838.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.