Firms › Tesco Personal Finance Limited ›
Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3382401 Upheld
Upheldoutcome, as published by the Ombudsman
£5,000redress stated in the decision
Fri Apr 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Card dispute or chargeback, Product mis-sold
In the Ombudsman’s words
could Tesco challenge the transaction through a chargeback?Card dispute or chargeback
she felt that Firm 4 had breached its contract with her and also had made misrepresentations to her which she had relied on to her detrimentProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3382401.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.