Sainsbury's Bank Plc

Financial Ombudsman decision DRN-3378543 Upheld

Upheldoutcome, as published by the Ombudsman

£175redress stated in the decision

Tue Jul 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Sainsbury’s Bank refunded the interest and charges Mr G incurredCharges and fees

Mr G was still very concerned about the impact of the way his balance transfer was handled on his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3378543.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.