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GE Money Consumer Lending Limited

Financial Ombudsman decision DRN-3350742 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

The assertion that GE Money lent to Mr and Mrs N irresponsibly was framed in the Letter of Claim as giving rise to an unfair debtor-creditor relationship under Section 140A.Irresponsible lending

Mr and Mrs N say that, when they purchased the timeshare, they were told that the product was a good investmentProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3350742.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.