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Blue Motor Finance Limited
Financial Ombudsman decision DRN-3340456 Upheld
Upheldoutcome, as published by the Ombudsman
£3,800redress stated in the decision
Fri May 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Remove any information about this hire purchase agreement from Mr J’s and Mrs J’s credit file.Credit file reporting
the car had been misrepresented to themProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3340456.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.