Barclays Bank Plc
Financial Ombudsman decision DRN-3311139 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Barclays Bank UK PLC trading as Barclaycard and increased the limit on her credit card without adequately checking that she could afford the repaymentsIrresponsible lending
Barclays should also remove all adverse information recorded after 30 April 2018 regarding this account from Miss C’s credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3311139.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.