Madison CF UK Limited

Financial Ombudsman decision DRN-3301318 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,278redress stated in the decision

Fri Apr 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

She also says it acted irresponsibly by granting her a loan that was unaffordable for her.Irresponsible lending

Mrs M complains about the interest Madison CF UK Limited (trading as 118 118 Money) charged her when she settled her loan early.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3301318.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.