Barclays Bank UK PLC

Financial Ombudsman decision DRN-3290140 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jun 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback, Data and privacy

In the Ombudsman’s words

Barclays raised four chargebacks regarding the payments.Card dispute or chargeback

Barclays explained that after Ms H complained in May 2021 they contacted V and asked for no further payments to be authorised to S.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3290140.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.