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Barclays Bank UK PLC

Financial Ombudsman decision DRN-3274566 Not upheld

Not upheldoutcome, as published by the Ombudsman
£350redress stated in the decision
Thu Apr 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback

In the Ombudsman’s words

He then claimed a refund from Tesco Bank. It said that there was no ground for it dispute the payment under the chargeback rules.Card dispute or chargeback

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3274566.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.