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J.D. WILLIAMS & COMPANY LIMITED

Financial Ombudsman decision DRN-3235087 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Irresponsible lending

In the Ombudsman’s words

I think it would have been appropriate for the account to be frozen in June 2019.Funds blocked or frozen

Mrs H has complained that J D Williams & Company Limited trading as Simply Be (“J D Williams”) irresponsibly lent to her.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3235087.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.