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Yorkshire Bank Home Loans Limited

Financial Ombudsman decision DRN-3188344 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Miss F is unhappy with the charges Clydesdale Bank Plc trading as Yorkshire Bank applied to her account after she went into an unauthorised overdraft.Charges and fees

backdate the default to September 2019, ensuring that this date is corrected with the credit reference agenciesCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3188344.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.