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TRANSUNION INTERNATIONAL UK LIMITED
Financial Ombudsman decision DRN-3183152 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Tue Apr 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr C complains TransUnion International UK Limited added an address to his credit file they shouldn’t have and removed a Notice of Correction (NOC) which he didn’t want.Credit file reporting
She found TransUnion hadn’t done enough to help Mr C, who was a vulnerable consumer, and awarded £250 compensation.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3183152.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.