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BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN-3130525 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
BMWFS charged Mr M £2,054.23 for excess mileageCharges and fees
BMWFS is unfairly reporting arrears on his credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3130525.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.