HSBC UK Bank Plc
Financial Ombudsman decision DRN-3112796 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Apr 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr S complains that HSBC UK Bank Plc haven’t provided him with a breakdown of the money they requested from him in 2015 to release their legal charge on his home.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3112796.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.