BankConductIndex

Firms › Morses Club Limited ›

Morses Club Limited

Financial Ombudsman decision DRN-3112160 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Wed Dec 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs B complains that Morses Club PLC lent to her when she was not able to afford the loans.Irresponsible lending
remove any negative information about loans 4 and 5 from Mrs B’s credit file;Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3112160.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.