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TRANSUNION INTERNATIONAL UK LIMITED
Financial Ombudsman decision DRN-3102840 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Thu Dec 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
keeps mistakenly reporting that he’s not on the electoral roll at his current addressCredit file reporting
He was concerned that the problem would keep repeating so he came to this service for helpComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3102840.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.