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J.D. WILLIAMS & COMPANY LIMITED
Financial Ombudsman decision DRN-3096340 Not upheld
Not upheldoutcome, as published by the Ombudsman
£836redress stated in the decision
Wed Nov 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Payment delayed or failed
In the Ombudsman’s words
Mrs T complains that J D Williams & Company Limited charged her too much on her credit accountCharges and fees
failed to credit some of her payments to the accountPayment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3096340.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.