Funding Circle Ltd
Financial Ombudsman decision DRN-3092450 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Wed Nov 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
monthly repayments were still taken in May and June 2019Charges and fees
incorrectly set up the STPP, impacting O’s ability to pay other creditors, and adversely affecting O’s credit ratingCredit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3092450.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.