Firms › Startline Motor Finance Limited ›

Startline Motor Finance Limited

Financial Ombudsman decision DRN-3087996 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Mon Jan 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Refund Mr A 10% of his monthly rental paymentsCharges and fees

Pay Mr A 8% interest on his deposit refundInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3087996.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.