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Leeds Building Society
Financial Ombudsman decision DRN-3044431 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£230redress stated in the decision
Sun Jan 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
remove any entries it made about this application on any external database.Credit file reporting
Mr and Mrs R complain that Leeds Building Society unfairly refused them a mortgage and caused unreasonable delays in the application process.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3044431.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.