Moneybarn Limited
Financial Ombudsman decision DRN-3011949 Upheld
Upheldoutcome, as published by the Ombudsman
£520redress stated in the decision
Tue Sep 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
remove any adverse information it may have made against Mrs C’s credit file in relation to the issue subject to this complaint.Credit file reporting
Mrs C complains about the quality of a car she acquired under a conditional sale agreementProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3011949.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.