GE Money Home Lending Limited

Financial Ombudsman decision DRN-2984307 Not upheld

Not upheldoutcome, as published by the Ombudsman

£384redress stated in the decision

Mon Oct 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr L complains that GE Money Home Lending Limited have overcharged him on his mortgage. Specifically, he says he’s been overcharged because GE Money have not calculated the interest correctly, and have applied charges to the account unfairly.Charges and fees

Mr L has told us that he believes he’s been overcharged interest as a result of what the audit report showed him.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2984307.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.