Halifax Limited

Financial Ombudsman decision DRN-2936413 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Nov 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Irresponsible lending

In the Ombudsman’s words

Miss P is unhappy that Bank of Scotland plc (trading as Halifax) didn’t allow her to have a student account with a fee-free overdraftAccount closed or refused

Halifax’s decision to decline Miss P’s application for a student bank account is a business decision and not one that I can look to overturn.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2936413.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.