Oakwood Homeloans Limited

Financial Ombudsman decision DRN-2907647 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Wed Sep 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

remove the mortgage record from Mr L’s credit file.Credit file reporting

Mr L has complained about a mortgage with Oakwood Homeloans Limited that was taken out in his name.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2907647.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.