Clydesdale Bank Plc
Financial Ombudsman decision DRN-2889240 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Fri Jul 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Product mis-sold
In the Ombudsman’s words
Mr S complains that Clydesdale Bank Plc trading as Yorkshire Bank (YB) didn’t pay the correct interest at the end of a five year fixed rate term account.Interest and rates
the fact Mr S asked to apply for one product but was sent a completed application form on the basis of a different, albeit very similar, product has caused the confusion in this case.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2889240.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.