Halifax Limited

Financial Ombudsman decision DRN-2888955 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

I don’t think it lent responsibly.Irresponsible lending

refund all interest, charges or fees applied to Mr H’s current account in respect of borrowing through the overdraft above £3,000Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2888955.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.