BankConductIndex

Firms › TRANSUNION INTERNATIONAL UK LIMITED ›

TRANSUNION INTERNATIONAL UK LIMITED

Financial Ombudsman decision DRN-2884839 Upheld

Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Aug 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

remove a third party’s data from his credit fileCredit file reporting
TransUnion told him that it would pass his complaint to its data disputes team. TransUnion said that it didn’t uphold Mr A’s complaint but didn’t give reasons why.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2884839.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.