Bamboo Limited

Financial Ombudsman decision DRN-2831079 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss I complained that Bamboo Limited trading as Bamboo Loans lent to her irresponsibly without doing sufficient affordability checks or properly evaluating her financial situation when she was already struggling financially.Irresponsible lending

So Bamboo should remove any adverse information placed on Miss I’s credit file regarding the loan.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2831079.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.