Barclays Bank UK PLC

Financial Ombudsman decision DRN-2824336 Upheld

Upheldoutcome, as published by the Ombudsman

£478redress stated in the decision

Tue Jun 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr B has complained Barclays Bank UK PLC is holding him liable for a personal loan which he didn’t apply for.Unauthorised transaction

Remove any information from his credit record relating to this loan, including the default data.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2824336.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.