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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN-2811844 Upheld

Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Wed Jul 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Payment delayed or failed

In the Ombudsman’s words

Remove any adverse information on his credit fileCredit file reporting
failed to process the cheque for £3,881,36 paid in by Mr C in March 2018Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2811844.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.