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Link Financial Outsourcing Limited

Financial Ombudsman decision DRN-2779890 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jun 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

this had been recorded on his credit fileCredit file reporting
He was also unhappy about how long Link had taken to reply to his complaint.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2779890.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.