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Lantern Debt Recovery Services Limited

Financial Ombudsman decision DRN-2734763 Not upheld

Not upheldoutcome, as published by the Ombudsman
£2,000redress stated in the decision
Sat Oct 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

He complained to Lantern in January 2020 as he was unhappy with the affordability of the loan when it was granted by V.Irresponsible lending
Mr H has also said £745 worth of interest was added by Lantern.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2734763.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.