NewDay Ltd

Financial Ombudsman decision DRN-2731330 Not upheld

Not upheldoutcome, as published by the Ombudsman

£30redress stated in the decision

Sat Aug 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Irresponsible lending

In the Ombudsman’s words

she also complained that, since making her irresponsible lending complaint, NewDay had closed her accountsAccount closed or refused

Miss B complains that NewDay Ltd irresponsibly lent to her.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2731330.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.