National Westminster Bank Plc

Financial Ombudsman decision DRN-2705667 Not upheld

Not upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Thu May 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

The debt was due to charges and interest mounting up.Charges and fees

NatWest applied a default to his credit file for a debt of £299.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2705667.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.