Intrum UK Limited
Financial Ombudsman decision DRN-2660859 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jul 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
Mr B wants Intrum to stop making contact about the debt and amend his credit file.Credit file reporting
Mr B raised concerns about Intrum’s compliance with the General Data Protection Regulation (GDPR).Data and privacy
Rules cited
FCA CONC (Consumer Credit sourcebook), UK GDPR / Data Protection Act 2018
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2660859.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.