Lloyds Bank PLC

Financial Ombudsman decision DRN-2641494 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Mar 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Mr M complains that Lloyds Bank PLC opened a current account for him after he notified it he didn’t want to proceed with an account switch.Account closed or refused

Mr M complains that the information reported by Lloyds to the credit reference agency has had a negative impact.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2641494.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.