Prestige Finance Limited

Financial Ombudsman decision DRN-2628042 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Nov 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Prestige also explained that due to the arrears and legal action, extra interest and charges became due and had to be paid under the terms and conditions of the loanCharges and fees

Mr and Mrs A complain that Prestige Finance Limited mis-sold them a secured loan.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2628042.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.