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National Westminster Bank Plc

Financial Ombudsman decision DRN-2627942 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu May 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration

In the Ombudsman’s words

The complaint Mr S, who lives abroad, complains that National Westminster Bank Plc won’t agree to a transfer of title on his mortgage to allow him to transfer half the title of a property he owns in the UK to his wife who also lives abroad.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2627942.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.