Barclays Bank UK PLC

Financial Ombudsman decision DRN-2624114 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Sep 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

Barclays has suggested that it will issue a partial refund of the account fees Mr H paid (plus interest) up until June 2016.Charges and fees

Mr H has complained that Barclays Bank UK plc (“Barclays”) mis-sold him an Additions Plus and Premier Life packaged bank accountProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2624114.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.