BankConductIndex

Firms › Barclays Bank Plc ›

Barclays Bank Plc

Financial Ombudsman decision DRN-2577605 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

She said that Barclays had lent money to her irresponsiblyIrresponsible lending
Mrs C complains that Barclays mis-sold her an interest only mortgage in 2008Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2577605.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.