Santander UK Plc
Financial Ombudsman decision DRN-2574831 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
He says that he’s incurred a considerable amount of interest as a result of Santander’s actions.Interest and rates
Mr L is unhappy with delays he says Santander UK Plc caused when taking his property into possession and when marketing the property.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2574831.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.