MI Money Limited
Financial Ombudsman decision DRN-2559119 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Mar 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Identity checks and access
In the Ombudsman’s words
allowed a third party to take out credit cards in her nameUnauthorised transaction
allowed a fraudster to get information about her credit statusIdentity checks and access
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2559119.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.