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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN-2508620 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

I believe that no adverse entries should be made on Mr A’s credit file.Credit file reporting

Mr A complains that Mercedes-Benz Financial Services UK Limited (MBFS) refused to let him reject a faulty car.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2508620.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.